Market Readiness Learning & Certification Program

The CrescentRating Market Readiness online learning courses are available anytime throughout the year.

CrescentRating Academy currently offers a specialized learning track program catered for Hotel professionals and Tour Agency professionals respectively (other service sectors coming soon). All courses are designed for the industry to have a better understanding of the potential Muslim travel market, their fundamental needs, customs and traditions as well as specific service considerations for each industry.

As each learning program is catered for a specific service segment, participants who wish to learn all CrescentRating Market Readiness courses would have to take them separately.

Each program consists of 19 courses grouped into 8 modules. The program takes about 2 - 4 hours to complete along with the quizzes and supplementary learning materials.

Upon signing up for the program, a 3-month (90-days) access period is granted. This is a sufficient period for you to complete the course on a schedule that works for you.

The CrescentRating Market Readiness certification exams are available anytime throughout the year. You can choose to sign-up for the exam after taking the online learning program or immediately without registering for the online courses if you already have the necessary knowledge and experience of the Muslim travel market.

Once you have completed the learning program, you can now apply for a certification by taking our online exam: https://www.crescentrating.com/education/market-readiness.html The exam is based on the CrescentRating Market Readiness Learning courseware and consists of 60 questions within a 50 minute test period. To get certified, you would need to obtain a minimum 80% mark. Once you have successfully passed the online exam, you will receive an official electronic version of your certificate which you can download and print.

Upon successful completion of the exam, in addition to updating your resume and LinkedIn profile, you can also choose to promote your professional profile in the CrescentRating Certified Market Professionals directory. Our course coordinators will be in touch with you with further details.

Participants will be able to attempt the assessment a maximum of three times within a period of one month. If unsuccessful, they will have to register again as new candidates in the next month's cycle.

The Crescentrating Marketing Readiness learning and certification programs are designed to enable professionals to have a better understanding of the Muslim travel market. For deeper customer service competencies, the CrescentRating Sector Immersion programs and workshops will further equip professionals with the service skills necessary. Professionals intending to become travel agents and offer tour packages should also check with their local authorities on the necessary regulations and licences required.